Customer Relationship Management

Knowledge is power...

CRM tools are designed to build a database of knowledge regarding your customers, their purchasing trends and habits, and their interaction with your staff. The more you know, the better you can adapt. CRM provides a foundation for monitoring product mix, creating targetted marketing campaigns and measuring sales metrics.

Open source solutions

Some of the top CRM solutions in the world today are open source platforms. The need for quick and easy integration into many other data sources has made open source the ideal model for CRM software.

SugarCRM

SugarCRM is the market leader in open source CRM, and one of the top 10 CRM products in the world - open source or proprietary. SugarCRM provides a solid platform upon which to build your CRM systems tailored to virtually any organization's needs.

Info@Hand

Built on the SugarCRM source code, Info@Hand extends basic CRM to include enterprise-class order processing functions plus a rich selection of handheld and portable components. Info@Hand extends Sugar with improved Outlook synchronization and tight integration with Asterix/Trixbox phone systems.

ConcourseConnect

ConcourseConnect is an open source "Social CRM". Social CRM products extend typical CRM funcationality to create online communities with rich contact management tools.

CiviCRM

CiviCRM is built for non-profits, governments and other membership organizations. From simple front-end pages (membership sign-up, contributions, event registrations) to detailed contact management and reporting tools, CiviCRM is an ideal platform for "constituent management".

Hipergate

A java based application suite with strong multi-company features, Hipergate is recognized as one of the top open source CRM platforms.